Question 1

What is TribuShare?

Accepted Answer

TribuShare is a direct distribution platform built for independent filmmakers. It lets you create a branded film site, sell or rent your work directly, manage audience access, and connect payments through your own Stripe account. You keep control over your work, your pricing, and your buyer relationships.

Question 2

Who is TribuShare for?

Accepted Answer

TribuShare is built for any creator who wants to distribute their film outside traditional circuits: independent filmmakers, producers, documentary makers, festivals, film schools, independent studios, and artistic collectives. Whether you are releasing your first short film or managing a catalog of features, the platform scales with you.

Question 3

Is TribuShare available in my country?

Accepted Answer

TribuShare is accessible worldwide. You can create your site from any country and sell your film to an international audience. Payments are handled via Stripe, available in over 45 countries. If Stripe is not yet available in your region, contact us — we review each situation individually.

Question 4

Do I need an existing audience to use TribuShare?

Accepted Answer

No. However, direct-to-audience distribution performs best when combined with structured launch planning — festival momentum, crowdfunding backers, email lists, or event-driven releases. TribuShare provides the infrastructure. Your launch strategy is what drives the audience to it.

Question 5

Is TribuShare a replacement for distributors or streaming platforms?

Accepted Answer

No — it is an infrastructure tool, not a distributor. TribuShare gives you direct distribution capabilities that complement rather than replace traditional channels. You can use it alongside film festivals, sales agents, territorial distributors, educational licensing, or theatrical runs. It is infrastructure, not exclusivity.

Question 6

How does Tibu AI create my website in 5 minutes?

Accepted Answer

Tibu is our AI assistant that analyzes your film's genre, themes, and target audience. You provide basic information about your film (title, synopsis, stills, trailer), and Tibu generates a complete website with professional copy, a recommended layout, color schemes, and cohesive design elements. The AI writes your homepage hero text, feature descriptions, and even suggests pricing tiers based on your film type. Everything is fully customizable after generation — Tibu gives you a professional starting point rather than a blank canvas. The entire process typically takes 3–7 minutes depending on the amount of content you provide.

Question 7

Can Tibu AI get things wrong? Can I edit its suggestions?

Accepted Answer

Tibu generates suggestions based on the information you give it, but like any AI tool it can sometimes miss nuance or propose an angle that doesn't quite match your vision. That's why everything it produces is 100% editable: copy, layout, colors, structure. Tibu is a starting point, not a final decision. You remain the director of your site.

Question 8

Is Tibu AI included in all plans?

Accepted Answer

Yes. Tibu AI is available across TribuShare, including during the 30-day free trial on paid plans. Monthly usage still depends on your plan, but every plan gives you an AI-assisted starting point instead of a blank page.

Question 9

What can I manage from the TribuShare dashboard?

Accepted Answer

The dashboard centralizes your release workflow: film management (upload, metadata, pricing), page editing, Stripe connection, payout setup, audience access, geo-blocking, and launch readiness. It is designed to keep the essentials in one place for a clean release process.

Question 10

What reporting is available today?

Accepted Answer

This release focuses on sales, purchases, payouts, and audience access. Dedicated analytics dashboards are not part of the current release yet. We would rather ship clear, dependable release tools first than overstate reporting features that are still in progress.

Question 11

Can I manage multiple films from one account?

Accepted Answer

Yes, depending on your plan. Premiere includes 1 film. Pro includes up to 5 films. Studio includes up to 10 films.

Question 12

What marketing tools are included?

Accepted Answer

TribuShare gives you the foundations you need to sell directly: email capture at checkout, flexible offers, discount pricing, audience access grants, and geographic availability controls. The platform does not generate traffic for you, but it gives you a clear place to convert the audience you bring.

Question 13

How long does setup actually take?

Accepted Answer

Platform generation with Tibu AI takes minutes. A fully configured release environment — film uploaded, Stripe connected, pricing set — can be ready the same day. Upload time depends on file size; Stripe connection takes a few minutes; pricing configuration is under 30 minutes. Launch timing depends on your strategy, not the infrastructure.

Question 14

How do payments work? What are your fees?

Accepted Answer

Revenue from your film sales flows directly to your Stripe account. You connect your own Stripe account during setup, and paid transactions are processed through Stripe. TribuShare charges a flat monthly subscription plus a sale fee on paid purchases: the greater of $1 or 10% of the transaction amount. You control your pricing from the dashboard.

Question 15

Does TribuShare take a percentage of my sales?

Accepted Answer

Yes. On each paid sale, TribuShare takes the greater of $1 or 10% of the transaction amount, in addition to the monthly plan price. Stripe processing fees still apply separately.

Question 16

What payment methods do you support for my audience?

Accepted Answer

Your audience can pay by credit card (Visa, Mastercard, American Express), Apple Pay, and Google Pay via Stripe. Payments are secured and processed directly by Stripe — one of the most trusted payment processors in the world. Depending on your location and Stripe settings, additional local payment methods may also be available.

Question 17

Does TribuShare support international payments?

Accepted Answer

Yes. Because payments are processed through your own Stripe account, international payments are supported according to Stripe's country and currency capabilities — including multiple currencies, international credit and debit cards, and region-based pricing strategies. Payment compliance follows Stripe's regulatory framework.

Question 18

Is my film protected against piracy?

Accepted Answer

Your film is streamed through a secure, hosted player. Access is controlled through your storefront, offers, and viewer permissions. Content cannot be downloaded directly from the player.

Question 19

Can I grant private access to someone?

Accepted Answer

Yes. From the Audience section you can grant access to specific email addresses and revoke that access later if needed. Storefront-level geo-blocking is also available.

Question 20

What technical skills are required to use TribuShare?

Accepted Answer

None. The process involves uploading your film, connecting your Stripe account, and setting pricing and release rules. No coding or web development is necessary. Tibu AI handles site generation, and the infrastructure manages hosting, security, streaming, and payments.

Question 21

What streaming quality should I expect?

Accepted Answer

Streaming quality adapts to the viewer connection and the source file you upload. For launch, we position TribuShare around dependable adaptive playback rather than marketing the product as a dedicated 4K release platform.

Question 22

Is there a limit to how many viewers can stream at once?

Accepted Answer

There is no fixed hard cap on concurrent viewers. Streaming infrastructure scales dynamically to support concentrated launch windows, high-traffic release events, and simultaneous viewers across regions. Capacity is designed to handle professional release scenarios.

Question 23

Can I run limited-time or event-based releases?

Accepted Answer

Not as a built-in scheduling system yet. Today's release supports offer-based access, rental windows, geo-blocking, and manual publish control. If you need advanced premiere scheduling, please check with our team before planning around it.

Question 24

Is there a free trial?

Accepted Answer

Yes, all paid plans include a 30-day free trial with full access to all features — no credit card required. You can upload your film, build your site with Tibu AI, choose a template, connect your payment and newsletter accounts, test the full buyer journey, and even run test transactions. If it's not the right fit, cancel before day 30 with zero charges.

Question 25

What happens if I cancel my subscription?

Accepted Answer

If you cancel after subscribing, your site stays live until the end of your billing period. Stripe keeps your payment records in your own account. If you need help recovering account data or media during cancellation, contact support and we will handle it with you directly.

Question 26

Can I change my plan mid-subscription?

Accepted Answer

Yes, at any time. Upgrading is instant. Downgrading takes effect at the end of your current billing cycle, so you benefit from everything you paid for until the end of the period.

Question 27

Who owns the rights to my film and my data?

Accepted Answer

You do. TribuShare claims no rights over your film, your content, or your audience data. You grant us only the technical rights necessary to host and stream your film according to your settings. Your catalog, customer data, and revenue belong to you.

Question 28

How are my data and my viewers' data protected?

Accepted Answer

TribuShare is GDPR-compliant. Your viewers' data (emails, purchase history) is stored securely and is never sold to third parties. We do not store credit card data — all payment transit is handled exclusively by Stripe, certified PCI DSS Level 1. You have full access to your data and can request its deletion at any time. Our privacy policy details exactly what we collect and why.

Every question, a clear answer

The Platform

Tibu AI

Dashboard & Management

Payments & Pricing

Security & Protection

Streaming & Technical

Trial & Billing

Legal & Privacy

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